Privacy Policy

1. Who is responsible for processing

Atualstudio, a software development company based in Guanambi, Bahia, is responsible for decisions related to data processed directly through this website and its service channels.

For questions, requests, or to exercise privacy rights, contact us by email at [email protected] or via WhatsApp at +55 77 99977-9727.

2. Who and what this Policy applies to

This Policy applies to visitors to Atualstudio's institutional website and to people who use the contact form. Services, products, or restricted areas that carry out additional processing may have supplementary notices.

3. What data may be processed

Depending on how you use the website, we may process the following information:

• Contact data: your name or company name, email address, phone number, and information you provide voluntarily.
• Technical access data: IP address, date and time of the visit, pages requested, browser, and similar information that may appear in technical logs.
• Local preferences: your chosen visual theme and technical device information used to determine website animations, collected to provide maximum performance.

We do not request identification documents or sensitive personal data through this website. Avoid including this type of information in any contact.

4. Why we use the data

The data may be used to:

• respond to your contact and understand your needs;
• prepare estimates, proposals, and requested arrangements before any potential contract;
• maintain the business relationship and provide service;
• protect the website, prevent abuse, and diagnose failures;
• adapt the visual experience to the preferences and capabilities of the device;
• comply with legal or regulatory obligations and exercise rights in proceedings.

5. Legal bases

Depending on the purpose and context, processing may be based on taking preliminary steps related to a potential contract, when requested by you; Atualstudio's legitimate interest in responding to contacts and protecting and improving the website; or compliance with a legal or regulatory obligation and the regular exercise of rights.

When consent is the appropriate basis for a future activity, it will be requested specifically and may be withdrawn.

6. Local storage, cookies, and similar technologies

This website does not use advertising or tracking cookies and does not use analytics tools. Some information is stored only in your browser's local storage to remember your chosen theme, prevent the privacy notice from being displayed repeatedly, and temporarily store performance test results.

The graphics diagnostic may consider the browser, screen dimensions, reported number of processing cores, memory reported by the device, and observed performance. This record remains in your browser, is not sent to Atualstudio, and expires or is reassessed periodically. You can remove it, together with other preferences, by clearing the website's local data in your browser settings.

7. Sharing and third-party services

Atualstudio does not sell personal data. Information may be processed by providers that are strictly necessary for operations and communication, especially the hosting provider and WhatsApp/Meta, subject to their respective responsibilities and policies.

The website also contains links to external services, such as social networks. These services only receive your visit when you choose to access the relevant link, and they process data according to their own policies.

Some providers may process data in other countries. In such cases, the safeguards required by applicable law for international data transfers will be observed.

8. How long we retain data

Contacts that do not result in a contract may generally be retained for up to 24 months after the last interaction, to allow service to continue and preserve the history of the request. If there is a contractual relationship, data may be retained during performance of the contract and afterward for the periods necessary to comply with legal or tax obligations or to exercise rights.

Technical hosting logs are retained for the periods defined by the provider and applicable law. Local preferences remain in the browser until their scheduled expiration, deletion by the user, or replacement of the record.

9. Security

We adopt technical and administrative measures proportionate to the nature of the data and the risks involved. Despite the precautions taken, no service connected to the internet is completely immune to incidents. If we identify an incident that may cause relevant risk or harm, we will take the measures required by law.

10. Your rights

Under Brazil's General Personal Data Protection Law (LGPD), you may request, as applicable, confirmation and access to data, correction, anonymization, blocking or deletion, portability, information about sharing, objection to processing, review of automated decisions, and withdrawal of consent.

To protect the data subject, we may request information necessary to confirm the identity of the person making the request. Requests will be handled free of charge, within the applicable time limits, through the channel indicated in section 1.

11. Children and adolescents

The website and contact form are intended for people who are able to contract professional services and are not directed at children. If you become aware that data from a child or adolescent has been submitted improperly, contact us so that we can assess the situation and take appropriate action.

12. Changes to this Policy

This Policy may be updated to reflect changes to the website, services, or legislation. The current version will always be available on this page, together with the date of the latest update. Material changes will be highlighted when necessary.